Reach out to your debtors by all Possible Means
Prioritization and strategy for different levels of debtors
Keep Track of Conversations
Never Miss a Follow-Up (Promise to Pay)
Don't Waste time or Irritate your Paid Customers
ALTERNATE NUMBER DIALLING : System can dial up to 5 Alternate Numbers.
MULTIPLE MEDIA NOTIFICATION : Can send reminders via Voice/SMS/Email.
AUTOMATIC SHUFFLING OF CALLER ID : Option to use SIM or PRI interface.
TOOLS FOR BUCKET WISE DEBT COLLECTION: (Predictive/Progressive/Preview dialling methods for reaching debtors in various buckets.
PAYMENT CYCLE MANAGEMENT/BUCKET WISE CALLING: Debtor data will be called based on the set billing cycle.
DISPOSITION BASED DATA RECYCLING: Prioritization and Recycling of Data is done basis the disposition
DEBTORS CALL HISTORY DISPLAY : System displays previous call details along with dispositions and comments.
STICKY AGENT : calls are sent to the same agent, who dialed or spoke to the debtors earlier.
DATABASE MANAGEMENT :Data can be uploaded/updated in Excel,CSV and API format.
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CALL BACK SCHEDULING : Agent can schedule the call back and get Automatic Notification when call is scheduled.
PAID CASE SEPARATION : Provisioning of payment data upload, and scrubbing of paid cases.
