Integrated CTI Server
Preview Dialing
Predictive Dialing
ACD (Automatic Call Distributor)
Hand free calling
Meet Me/ Dial Out combinations
One Touch Conference
Multiple Conferences
Entry/ Exit Indications
Live Status Display
Caller ID support
Extensions wise reports
Message play before recording
Scalability of the solution
Low Cost of Ownership
Unified Platform
IVRS Message
Auto Answer Handling
SMS / Email
Live Status Display